Terms and Conditions

1. Acceptance of Terms

By accessing and using this service, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Our platform provides AI-powered chatbot and RAG (Retrieval-Augmented Generation) services that allow users to create, manage, and deploy intelligent agents. The service includes document processing, data source management, and conversational AI capabilities.

3. User Accounts

To use our service, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 13 years of age (or the minimum age in your jurisdiction)

You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Generate content that is illegal, harmful, or offensive
• Use the service for spam or unsolicited communications
• Reverse engineer or attempt to extract source code

5. Intellectual Property

The service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you upload to the service. By uploading content, you grant us a license to use, process, and store that content solely for the purpose of providing the service.

6. Data and Privacy

Your use of the service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

7. Service Availability

We strive to provide reliable service but do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or errors
• Unauthorized access to your data
• Actions of third parties

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will meet your requirements or that it will be error-free.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the service, violation of these terms, or infringement of any rights of another party.

11. Termination

We may terminate or suspend your account and access to the service at our sole discretion, without prior notice, for conduct that violates these terms or is harmful to other users or the service.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by posting a notice on the service. Your continued use after changes constitutes acceptance of the new terms.

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Information

For questions about these Terms and Conditions, please contact us at support@example.com.